I’ve gone through long waits before a waiter/waitress comes around to receive drink orders, and even longer waits (or not receiving at all) for refills on those drinks. When they notice their mistake or have it pointed out to them, they just don’t seem to care and don’t apologize for it.

If these people want us to give them extra money on top of our meals (which are already expensive no matter where you go), we need to start seeing some effort put into their hospitality. Even if the job is part-time, minimum wage and something you need to do for an income, still put some care into your position. Don’t just do a half-assed job and expect to still receive tips “just because”.

You earn your tips by the type of service you provide. You don’t provide good service, you don’t get good tips. Now I’m not saying my friend mentioned above doesn’t provide good service (I’ve only been attended to by him once at his workplace and I had no complaints), but if you are finding that you are lacking in tips, it could be due to your customer service skills.